Policies

Service terms and refunds

These terms apply to the $249 CAD Website Accessibility Fix Plan. They are not legal advice.

What is purchased

The Fix Plan is a focused accessibility review and practical set of instructions. It is not legal advice, certification, or a guarantee that the entire website meets every legal or technical requirement. Scope is homepage plus one important public visitor path on desktop and mobile. If the path requires login, leaves the customer's website, or is unusually large, confirm workable scope before starting.

It includes a self-contained accessible HTML report, a PDF copy, and one correction round for material factual errors. Delivery is within two business days after a valid request is accepted and the pages are publicly reachable.

Refunds

• A full refund applies if enough of the agreed public scope cannot be reviewed to produce a useful Fix Plan.
• A material item that is factually wrong will be corrected and the report reissued.
• If a useful corrected Fix Plan cannot be delivered, the payment is refunded in full.

Contact

Customer mail: [email protected]. Receipts and billing: [email protected].

Governing law

These terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. This service is not legal advice.